Written return and refund policy
**Sowell Creations Jewelry Store Policy: All Sales Are Final**
At Sowell Creations Jewelry, we strive to provide our customers with high-quality products and exceptional service. To ensure transparency and clarity in our business operations, we have implemented the following "all sales are final" policy:
1. **Return and Exchange Policy:** We do not accept returns or exchanges for any purchased items, including jewelry pieces, accessories, and related products.
2. **Quality Assurance:** Before making a purchase, we encourage customers to carefully inspect the product details, including specifications, materials used, and measurements, to ensure they meet their expectations.
3. **Custom Orders:** Custom-made or personalized items are final sale and cannot be returned or exchanged. We work closely with our customers during the customization process to ensure satisfaction with the final product.
4. **Defective or Damaged Items:** In the rare event that an item is received in a defective or damaged condition, customers must contact us within 24 hours of receiving the product. We will assess the situation and may offer a repair or replacement depending on the nature of the issue.
5. **Cancellations:** Orders cannot be cancelled once they have been processed and payment has been completed. Please review your order carefully before finalizing the purchase.
6. **Refunds:** As per our "all sales are final" policy, refunds are not provided except in cases where we are unable to fulfill the order due to unforeseen circumstances or if the product received is significantly different from the description.
7. **Customer Satisfaction:** We value our customers' satisfaction and are committed to addressing any concerns or inquiries promptly. For any questions regarding our store policy or products, please contact our customer service team for assistance.
By making a purchase at Sowell Creations Jewelry, customers acknowledge and agree to abide by our "all sales are final" policy. We appreciate your understanding and support as we strive to deliver exceptional jewelry and service to our valued customers.
At Sowell Creations Jewelry, we strive to provide our customers with high-quality products and exceptional service. To ensure transparency and clarity in our business operations, we have implemented the following "all sales are final" policy:
1. **Return and Exchange Policy:** We do not accept returns or exchanges for any purchased items, including jewelry pieces, accessories, and related products.
2. **Quality Assurance:** Before making a purchase, we encourage customers to carefully inspect the product details, including specifications, materials used, and measurements, to ensure they meet their expectations.
3. **Custom Orders:** Custom-made or personalized items are final sale and cannot be returned or exchanged. We work closely with our customers during the customization process to ensure satisfaction with the final product.
4. **Defective or Damaged Items:** In the rare event that an item is received in a defective or damaged condition, customers must contact us within 24 hours of receiving the product. We will assess the situation and may offer a repair or replacement depending on the nature of the issue.
5. **Cancellations:** Orders cannot be cancelled once they have been processed and payment has been completed. Please review your order carefully before finalizing the purchase.
6. **Refunds:** As per our "all sales are final" policy, refunds are not provided except in cases where we are unable to fulfill the order due to unforeseen circumstances or if the product received is significantly different from the description.
7. **Customer Satisfaction:** We value our customers' satisfaction and are committed to addressing any concerns or inquiries promptly. For any questions regarding our store policy or products, please contact our customer service team for assistance.
By making a purchase at Sowell Creations Jewelry, customers acknowledge and agree to abide by our "all sales are final" policy. We appreciate your understanding and support as we strive to deliver exceptional jewelry and service to our valued customers.